ZipMail FAQ

ZipMail Client - Frequently Asked Questions

 

With which messaging platform can ZipMail be used?

There is a version of ZipMail for the following email client software:

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In my messaging client software, what must I do to compress my attached files?

Mainly nothing!
Do as usual, click the paperclip button or select the File/Attach menu of your messaging program or drag and drop files in the body of your message.

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Is it possible not to compress my attached files when ZipMail is installed?

Yes.
A ZipMail checkbox, always checked by default can be displayed in the attached file selection dialog.
It is also possible to define a list of file type that must not be compressed by ZipMail (for instance gif, jpg...)

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Which differences between ZipMail and a compression software like WinZip

ZipMail is like a built-in function of the messaging client program.
ZipMail automatically compresses the attached files when the users attach them. Users have nothing special to do to compress their attached files.
ZipMail is the only solution to be sure ALL the attached files are well compressed by all of your users.

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What can you say about the compression ratio obtained when using ZipMail?

Compression ratios are different for each file and cannot be predicted.
Generally Zip (and ZipMail) compression reduces the size of your documents between 2 and 20 times.
Some documents are already compressed or optimized like jpg image files.
Their size cannot be reduced by ZipMail neither by any compression program.
Other documents like big .doc, .xls, .rtf or .Bmp files can be compressed up to 10 times or more by using ZipMail.

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Must ZipMail be installed on the client computers or on the email servers?

ZipMail Client is an add-on the email client programs. 
Nothing to install on the email servers We also have server programs like ZipMail for IBM Notes Databases (attached files compression and image optimization in your existing IBM Notes databases) and ZipMail Real Time (attached files compression and image optimization in the emails routed by your Domino Servers).

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Can ZipMail expand Zip files?

Yes, In your messaging client software, View - Launch - Edit - Save your attached Zip files transparently, as if they were not compressed

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Is ZipMail available in different languages?

Yes,

ZipMail is true multilingual software.
There is a single version of the ZipMail program for all of the languages.

The ZipMail translations are stored in the ZipMail parameter file (not in the program itself). This simplifies the maintenance of the software and makes the production of new translations very easy (customers can even create new translations by themselves!).

ZipMail is delivered with the support for English, French, German and Spanish. Other languages can be very quickly added on demand.
ZipMail language is chosen (or set automatically depending on the language of the operating system) during ZipMail setup.
If no translation is provided, the default language of ZipMail is set to English.

ZipMail has been fully tested and is 100% compatible with double-byte alphabets like Japanese, Chinese, Greek etc...

The same version of ZipMail works with any version of the IBM Notes client in any language, with no need for any particular setting.

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Extensive support of Drag & Drop?

Yes!
Drag & Drop files and folders on your Notes messages and documents, they all get instantly compressed by ZipMail into a Zip file that is then attached automatically!
When Dragging and Dropping folders, the relative paths of the dropped files are embedded in the resulting Zip file, enabling your recipients to reproduce the original folders when decompressing the Zip file.

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What about the ZipMail setup package?

ZipMail setup package is a single compressed, self-extractable EXE or MSI file. 
It can be easily distributed by email or by internet.
Customized setup packages can be produced by MK Net.Work to match specific customer needs.
They are particularly useful for massive ZipMail deployments.

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What about ZipMail technical support?

ZipMail technical support is provided by MK Net.Work.
Technical relationship is established between ZipMail coordinator(s) at the client and MK Net.Work, by phone and by e-mail.
A support contract including the automatic email delivery of all the new versions of ZipMail opens an unlimited access to the MK Net.Work ZipMail support.
The ZipMail support center receives and answers English and French speaking calls and messages. German language support can be delivered by our Dusseldorf ZipMail Competence Center.

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How do customers obtain new ZipMail releases?

New releases of ZipMail are delivered automatically by email to the customers having subscribed a support contract. 
Today, all the ZipMail customers have subscribed a support contract.
Support contract is not an obligation. In the case a ZipMail customer would not subscribe such a contract, a price would be proposed to him for the update of his current ZipMail version to the new one

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What is the price of ZipMail?

ZipMail license price is a per user price and depends on the number of users.

Ask us for a quotation.

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Questions concerning ZipMail for IBM Notes

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Is there a particular version of ZipMail for each version for the IBM Notes Client?

No! There is a single version of ZipMail that works with any version of the IBM Notes Client.
ZipMail supports IBM Clients form version 4.5.4 and higher, 5.xx, 6.xx, 7.xx, 8.xx and 8.5.x
There is also a single setup package of ZipMail.

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ZipMail compress email attachments. Does it also compress files attached to text filed in application forms?

Yes it does.
ZipMail is displayed instead of the standard file/attach dialog each time you click on the paperclip button or select the File/Attach menu of your IBM Notes Client.

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IBM Notes includes a sort of native file attachment compression feature, so why would I need ZipMail?

With ZipMail, you can increase the results obtained with the IBM Notes native compression ratio by a minimum of 2 to 3 times.
With ZipMail, attached files remain compressed forever.
With Notes, as soon as e-mails get out of the IBM Notes organization (SMTP internet gateways or gateways to other messaging systems like Microsoft Exchange for example ), their attached files are automatically restored in their original uncompressed state.
Using ZipMail allows you to keep e-mail attached files compressed, whatever the way they take to arrive in their recipients mailboxes and whatever the target mail system is.
Attached files compressed by ZipMail stay compressed until their recipients decide to expand them.

Ask for our white-paper ZipMail Compression vs. Notes 6 and Notes 7 LZ1 compression.

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What about the ZipMail ROI?

Ask for our white-paper ZipMail - Return On Investment and cost avoidance.

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Another question not listed in his FAQ?

Ask us!
We'll be pleased to answer you by email or by phone. Then your question and its answer will be added to this FAQ.

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